3rd July 2020 | Conrad Hotel, Bengaluru



People Matters EX Phygital Journey - A 360-degree immersive experience is a combination of Virtual Conference, Bootcamps, Virtual Masterclasses and will close with the Physical Conference. This phygital journey initiative aims to move the focus from touchpoints to journeys.

The need for a phygital journey is necessitated by the turbulent times through which businesses are going through on account of COVID-19. This period shows the challenges which businesses might face in the future because of more such unexpected disruptions. Yet at the same time, business and learning need to continue unabated.

A phygital experience presents a viable solution to such disruptions. It is in this spirit that People Matters has transformed People Matters EX Conference to People Matters EX Phygital Journey,in order to provide a more immersive and intensive learning experience to delegates in the realm of employee experience.



Agenda 2020 - A quick look

The entire journey starting from a virtual conference to bootcamps and finally culminating in a physical conference will deep dive into the domain of employee experience in all its nitty gritty in order to provide a wholesome learning experience

Candidate & New Employee Onboarding Journey

Deep dive into architecting the experience journey of new candidates when they enter the organization. This will focus on-

  • Employee Brand, Candidate Experience
  • New Employee Onboarding Journey, Culture fit
  • Deep dive insights into entry-level hiring, lateral hiring, or through M&A

Employee Transactions Journey

How to deliver a seamless employee experience at all employee transition touchpoints. This will focus on-

  • Building a system for dissemination of hassle-free information, answers & solutions
  • Role of technology and human touch in addressing employee queries
  • Critical employee touchpoints to deliver a seamless experience

Employee Learning Journey

Deep dive into architecting a personalized learning, coaching, and adoption program with a focus on building a continuous learning journey of employees. This will focus on-

  • Creation of personalized learning and coaching programs
  • Choosing the right mix of learning technologies
  • Charting a continuous learning program and linking learning to performance management

Employee Benefits Journey

Learn how to create holistic Rewards & Recognition Programs and Employee Wellness Programs that enable financial, physical, mental, social and/or emotional wellness.

  • Creating a wholesome R&R program, using new-age incentives for creating a better employee experience
  • Leveraging technology for delivering benefits more efficiently
  • Devising holistic wellness programs with a focus on high employee coverage

Employee Development & Growth Journey

Charting a holistic growth journey of employees encompassing performance, promotion, succession planning and even transitions. This will focus on-

  • Deep dive into Continuous Performance Management
  • Redefine performance management with future tech
  • Dynamics of effective succession planning

Digital transformation for creating an A-grade employee experience

Use technology & digital transformation to align, empower and engage employees throughout their employee journey. This will focus on-

  • Tech as a driver for creating everlasting employee experiences
  • The role of UI and UX in boosting employee experience
  • Driving Employee Experience with people analytics, data, bots, digital, and HR tech

What is happening at EX Conference


Keynote sessions

Keynote sessions

Hear from industry's best on how to craft your EX vision and make an impact on your people and ultimately your business

Panel Discussions

Panel Discussions

The conference is packed with enticing panel discussions designed to encourage debates and opinion- sharing



Be a part of masterclasses at EX where experts present best practices and provide hands-on experiences using frameworks and toolkits

Partner Showcase

Partner Showcase

A designated area where service providers will showcase their latest offerings. On display will be user-friendly, high-tech solutions to meet every manager's need for creating a great employee experience.

Been there. Done that. Meet the Speakers.

Jason Averbook

Jason Averbook

CEO & Co-Founder
Nitin Chugh

Nitin Chugh

Ujjivan Small Finance Bank
Sheebu David

Sheebu David

GE South Asia
Prasad Menon

Prasad Menon

Chief People Officer
William Tincup

William Tincup

Recruiting Daily
Nikhil Arora

Nikhil Arora

MD and VP
GoDaddy India
Pavitra Singh

Pavitra Singh

PepsiCo India
Krish Shankar

Krish Shankar

Group Head- Human Resources
Tanvi Choksi

Tanvi Choksi

Head- Human Resources
JLL India
Amit Bhatia

Amit Bhatia

Senior Analyst (CX)

Contact us

To know more about the conference, please fill in your details.


For Delegate Enquiries, contact:

Ashwani Bhat
+91 124 4412 309

For Sponsorship Enquiries, contact:

Neha Yadav

The Experience Center

3rd July 2020 | Conrad Hotel, Bengaluru


Air Travel

Your flight will land at Kempegowda Airport, you can choose to hire an Uber/Ola or a prepaid taxi to the venue Conrad, Bengaluru. The distance is approximately 39 Kms from the airport and will take you about 1 hour 30 minutes on 3rd July'20

By Car

You can reach Conrad via car from all parts of Bengaluru. It is close to Ulsoor Lake and M.G. Road.

Travel Notes

The weather in Bengaluru is expected to be pleasant with temperature ranging from 25 to 33 degrees. We suggest you check the forecast before the conference and carry an umbrella accordingly.